Privacy Policy
This Privacy Policy describes how ZoeArk LLC (doing business as ZoeArk, ZoeArk Studio, and ZoeArk Labs) (“we,” “us,” or “our”) handles information when you visit zoeark.com (the “Site”).
Information we collect on this Site
Contact form
If you use our contact form, we collect the information you submit: your name (optional), email address, topic, and message. We use this only to read and respond to your inquiry.
Automatic technical data
When you visit the Site, our hosting and security providers automatically process technical data such as your IP address, browser type, and basic request metadata. We do not use this Site for advertising profiles or cross-site tracking.
How we use information
- Respond to messages you send through the contact form
- Operate, secure, and deliver the Site (hosting, CDN, abuse prevention)
- Comply with law and protect the Site from misuse
We do not sell your personal information.
Service providers
We use trusted providers to run the Site. They process data only to provide their services to us:
- Cloudflare — hosts and delivers the Site, provides CDN and security (including DDoS protection and web application firewall). Cloudflare may process IP addresses and request metadata. See Cloudflare’s privacy policy.
- Web3Forms — relays contact form submissions to our inbox. When you submit the form, your name, email, topic, and message are sent to Web3Forms over HTTPS so we can receive your message by email. See Web3Forms’ privacy policy.
We do not share contact form data with advertisers, data brokers, or social networks.
Cookies and similar technologies
We do not set marketing or analytics cookies on this Site. Cloudflare may set essential or security-related cookies (for example to protect against bots or abuse). Your browser may store standard session data when you load pages.
How long we keep information
Contact form messages are kept in our email inbox for as long as needed to handle your inquiry and for reasonable business record-keeping, unless a longer period is required by law. Technical logs held by our providers are retained according to their policies and our configuration.
Your choices
You can choose not to submit the contact form. If you submitted information and want to ask about access, correction, or deletion, contact us using the contact form and describe your request.
Children
The Site is not directed at children under 13, and we do not knowingly collect personal information from children through this Site.
Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we publish a new version.
Contact us
Questions about this Privacy Policy: send us a message through the Site contact form.